News

Chris Good and Stephanie Smith presenting at ITSM 2024, Europe’s leading service management conference

Date:

October 2024

itSMF UK is the country’s leading membership association for service management professionals – with members ranging from individual service management practitioners to large multinational organisations.

Our colleagues, Stefanie Smith and Chris Good, will be presenting at the itSMF UK Conference on 12 Nov, from 11:00 to 11:45 am GMT. They’ll be discussing Service Design and Transition: transforming from a tax on projects to a service that all projects want to use.

Using case studies and examples, we’re aiming to help you define a Service Design and Transition service that:

✅ Enables change while protecting service.
✅ Complements and integrates with your Project Management Framework and Service Change Enablement practice.
✅ Encourages Project Sponsors and Managers to want to engage at the start of the project.
✅ Uses repeatable designs to avoid the time and costs associated from starting from scratch for each project.

If you are attending the conference and would like to find out what we’re doing in Service Management, and how we’re assisting our clients, feel free to reach out to Chris Good or Stefanie Smith directly via LinkedIn or email contact@masonadvisory.com to arrange a suitable time and day.

We are excited to be part Europe’s leading service management conference.

Event Details:

Find out more about our services.