Local Government

Delivering Technology and Digital change for operational efficiency and seamless citizen services  

For Local Authorities, digitalisation is imperative. The government’s DCMS Digital Strategy, the pandemic’s effect on where and how people work, and demand for integrated citizen services are all critical drivers.  

 Now, as we also move towards likely political change, preparing a digital estate fit to underpin potential new policy directives makes the landscape even more urgent. 

 Technology transformation is especially difficult in this sector. Local Authorities operate in an environment of historical under-investment, cumbersome customised legacy systems, and the pressure to do more with less. A clear, achievable strategy is needed to deliver results without overloading already stretched resources.   

Supporting Local Authority Technology and Digital change with affordable, manageable transformation strategies. 

Our consultants have a proven track record of partnering with Local Authorities across the UK. We support technology leaders with realistic, yet powerful, digital change strategies, helping you to achieve: 

• Improved citizen services: joining up systems across Local Authorities and Central Government, so that citizens can access services seamlessly, wherever and whenever they wish.  
• Reimagined ways of working: supporting hybrid working, ensuring interoperability of data, safeguarding citizens and authorities with robust cyber security, and promoting sustainability with digitised environments. 
• Budgetary and regulatory compliance: delivering cost-efficient, scaled solutions compliant with CSP, ISO, G–Cloud, DOS, Crown Commercial, and Technology Services.

Our technology transformation services for Local Authorities are designed to:

• Stretch budgets further: with beneficial sourcing, procurement, and licensing to drive economies of scale and significant savings. 
• Achieve rapid results: through an iterative approach, generating quick wins and demonstrating ROI at every stage. 
• Streamline citizen services: by eliminating siloed, cumbersome legacies and implementing modern, Cloud-based data and service solutions. 
• Protect citizens, staff, and your reputation: with cyber resilience strategies that ensure data security and mitigate the risk of breaches. 
• Optimise operations: by developing robust procedures to standardise operating models and ensure continuity across people, process, and technology. 

If you would like to speak to one of our industry experts, email contact@masonadvisory.com to discuss further. Find out more about our services.

“The team has been incredibly helpful over the last year, developing a good understanding of our infrastructure, our challenges, and our vision. They were unbelievably flexible, offering up support to help overcome barriers and meet demanding timescales. Mason Advisory provided credible and flexible support and expert advice allowing us to deliver value at pace. They have been an invaluable partner to Northumberland Council IT/ Digital.”  

Chris Thompson, Director of IT, Northumberland County Council