Case studies

Case studies

Featured Case Study Industries & Services

Helping Skipton Building Society drive ITSM transformation and enable ITSM maturity step change

Guiding the selection of a Cloud-based, future-proofed ITSM toolset to enable efficient, customer centric IT Service Management plus business-critical operational resilience.

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Industries & Services

Enhancing service management tooling and automating service desk processes

Improving service management for a major ambulance service, in an environment constrained by technology and funding

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Industries & Services

Creation of an innovative roadmap for Enterprise Architecture (EA), to support improved patient outcomes

Enabling IT through EA to support strategic direction for Norfolk & Norwich University Hospital (NNUH) NHS Foundation Trust

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Industries & Services

Data & Analytics function review, vision and strategic improvement roadmap

A rapid review of the data operating model and technical offering to produce a strategy and roadmap to drastically improve the business offering.

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Industries & Services

Restructuring IT ways of working for agility and innovation

Leveraging Lean, Agile, and enterprise architecture to drive strategic growth for a financial advice services organisation

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Industries & Services

Development of a new digital, multi-speed operating model

Developed a flexible digital operating model that supports rapid innovation and operational stability for a global assurance consultancy

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Industries & Services

Developing a new ICT & Digital Strategy and Target Operating Model

Delivering an innovative strategy and operating model to modernise ICT and Digital services for a Greater Manchester authority.

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