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Case studies
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Helping Skipton Building Society drive ITSM transformation and enable ITSM maturity step change

Guiding the selection of a Cloud-based, future-proofed ITSM toolset to enable efficient, customer centric IT Service Management plus business-critical operational resilience.

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Industries & Services

Yorkshire Water’s IT Demands

Facilitating change for Yorkshire Water with a new IT operating model, which provided clarity of purpose and improved ways of working

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Industries & Services

Giving a government department confidence in its contract through value-for-money reviews

Providing quarterly comparative analysis to monitor the value for money offered by a multi-million-pound government service

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Industries & Services

Strategic insight and expert advice on National Grid’s operational telecoms network

Providing advice and support on the modernisation of a network that forms part of the UK’s critical national infrastructure

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Industries & Services

Providing expert advice on the national roll-out of smart meters

Assessing solutions for a complex, multi-billion-pound programme affecting homes throughout the UK

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