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Case studies
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Transforming IT Support for Excellence: A proactive paradigm shift for a global professional services organisation

Transforming IT Support for Excellence: A Proactive Paradigm Shift

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Industries & Services

An award winning approach to transforming broadband connectivity and driving social value across Northumberland

Securing an innovative investment model to transform the council’s own end-of-life WAN upgrade into a region-wide high speed broadband rollout.

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Industries & Services

Facilitating transformational technology decision-making for a global professional services firm

Equipping the Global Executive Board with the insight needed to confidently kick-start a four-year, multi-million-euro technology transformation.

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Industries & Services

A de-risked, best practice citizen development model for an insurance and financial planning organisation

Applying best practice guidelines to enable citizen development and its benefits within a safe, productive, well governed environment for a major insurance, investment, and financial assurance organisation.

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Industries & Services

Supporting Northumberland County Council to digitally transform how its customers interact with the Council

Developing a strategy and leading the subsequent market assessment, sourcing, architecture, and programme management for the roll-out of a new cloud contact centre.

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Industries & Services

Creating a customer-centric technology organisation in a key public service

Supporting a major government department transform its technology and digital organisation to enable better business outcomes

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