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Case studies
Industries & Services

Supporting Northumberland County Council to digitally transform how its customers interact with the Council

Developing a strategy and leading the subsequent market assessment, sourcing, architecture, and programme management for the roll-out of a new cloud contact centre.

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Industries & Services

Transforming cost-value modelling and pipeline management for a healthcare technology supplier

Improving cost-value modelling and establishing a value target roadmap for IT Directorate cost apportionment

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Industries & Services

Creating a customer-centric technology organisation in a key public service

Supporting a major government department transform its technology and digital organisation to enable better business outcomes

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Industries & Services

Planning, managing and implementing an IT transformation programme

Implementing a new service management environment for a prominent provider of individual wealth management, asset management and related services to transform the way it delivers IT services

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Industries & Services

Financial Services IT Transformation

IT maturity assessment to understand existing business challenges and define a fit-for-purpose IT strategy & transformation programme

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Industries & Services

Protecting a major retailer’s digital future

Providing board-level advice to address the business’s number one corporate risk: data security

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