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Case studies
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Helping Skipton Building Society drive ITSM transformation and enable ITSM maturity step change

Guiding the selection of a Cloud-based, future-proofed ITSM toolset to enable efficient, customer centric IT Service Management plus business-critical operational resilience.

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Industries & Services

Supporting Pets at Home to reduce risk and enhance resiliency for their most critical services

Assisting Pets at Home in establishing IT Service Continuity and Disaster Recovery Test Plans for their most critical Services

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Industries & Services

Supporting Northumberland County Council to digitally transform how its customers interact with the Council

Developing a strategy and leading the subsequent market assessment, sourcing, architecture, and programme management for the roll-out of a new cloud contact centre.

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Industries & Services

Providing the Irish Fire Service with support to deliver next-generation incident response systems

Helping consolidate resources, processes and technical solutions to deliver a new, more robust national mobilisation solution

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Industries & Services

Procurement and implementation of a new Command and Control system for North Wales Fire & Rescue

Managing the procurement and implementation of a new command-and-control system

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Industries & Services

Making sure Crossrail plans for passenger Wi-Fi are on the right track

Advising on Wi-Fi network solutions as part of Europe’s largest ever construction project

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