Case studies

Case studies

Industries & Services

IT services contract review

Perform a rapid contract review of SIAM and Run services for core business platforms

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Industries & Services

Helping Skipton Building Society drive ITSM transformation and enable ITSM maturity step change

Guiding the selection of a Cloud-based, future-proofed ITSM toolset to enable efficient, customer centric IT Service Management plus business-critical operational resilience.

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Industries & Services

Informing an IT change and maturity journey for a Legal 500 firm

Providing an independent review, recommendations, and roadmap to ensure that IT is equipped to support the wider business objectives.

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Industries & Services

IT Review for one of the colleges within global leading university

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Industries & Services

Supporting Northumberland County Council to digitally transform how its customers interact with the Council

Developing a strategy and leading the subsequent market assessment, sourcing, architecture, and programme management for the roll-out of a new cloud contact centre.

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Industries & Services

Driving value from key IT supplier partnerships

Helping a global healthcare group measure and increase the strategic benefits from its IT partner relationships

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