Case studies

Case studies

Industries & Services

Supporting Northumberland County Council to digitally transform how its customers interact with the Council

Developing a strategy and leading the subsequent market assessment, sourcing, architecture, and programme management for the roll-out of a new cloud contact centre.

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Industries & Services

Creating a customer-centric technology organisation in a key public service

Supporting a major government department transform its technology and digital organisation to enable better business outcomes

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Industries & Services

Helping a European bank gain a UK banking licence through IT transformation

Advising a bank, ahead of Brexit, on the IT strategy and governance needed to secure UK authorisation

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Industries & Services

Mapping out the transformation of a major public service IT network

Building a detailed five-year plan for the modernisation of DWP’s IT network services

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Industries & Services

Planning, managing and implementing an IT transformation programme

Implementing a new service management environment for a prominent provider of individual wealth management, asset management and related services to transform the way it delivers IT services

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Industries & Services

Providing British Cycling with a roadmap to help deliver its future IT requirements

Giving the newly restructured organisation a clear understanding of its IT challenges

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