Building Societies
As mutual organisations in a risk-aware environment, building societies face a tricky digital transformation landscape. We help achieve the balance between delivering essential change to meet customer expectations, while managing cost, risk, and compliance.
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Supporting building societies to embrace and control business-critical change.
Building societies occupy a unique market position thanks to their reputation for supporting members/customers with ethical, low-risk financial offerings.
While customers value building societies’ reputation for regional, branch-based services, they also increasingly expect convenient digital banking. So, digital transformation is needed to retain and grow the customer base.
New capabilities demand a shift to modular architectures including modern core banking platforms and best of breed lending and savings solutions. For financial mutuals, deciding how – and how far – to transform without incurring unnecessary risk and cost is complex. A careful roadmap is needed to ensure the right blend of stability and evolution.
Digital transformation to future-proof building societies’ sustainability and success.
Mason Advisory supports building societies with pragmatic, sector-appropriate IT and business change strategies.
We help technology leaders to preserve the best of what works now, while laying the foundations for new, sustainable, compliant digital banking strategies that will:
Move away from cumbersome IT legacies: with smart, practical architecture to support differentiated, personalised products and optimised services.
Change the supply chain dynamic: through meaningful negotiations with suppliers to ensure their commitment and ability when it comes to innovative, “greenfield” solutions.
Create digital value: by building a digital ecosystem capable of serving evolving customer expectations while remaining efficient and compliant.
Our transformation services help building society technology leaders to achieve:
Modernised core architecture: identifying the right core platforms for your organisation and mapping the practical tactics to make the change.
Cost efficiencies: working with supply chains to source, negotiate and manage beneficial product and license savings.
Competitive customer service: balancing traditional approaches with modern, value-adding technology, apps, and digital touchpoints.
Comprehensive compliance: drawing on our extensive experience of regulatory and quality standards so that your IT change journey meets all criteria.
Safety online: through intelligent, future-proofed cyber resilience strategies to protect your customers and reputation.
Change readiness: by benchmarking IT and business change ambitions against industry standards, sector best practice, and your organisation’s business-critical goals.
Effective ways of working: with strategies to optimise operational models, join up people, process and technology, and streamline internal processes including IT service desk management and support.
“From the first time we met Mason Advisory were easy to do business with. They listened and understood our challenges. Throughout our engagement they constantly added value by offering good advice and sharing their experience.”
Gerard Donovan, IT Service Delivery Manager, Skipton Building Society
Explore our IT transformation services for building societies.
If you would like to speak to one of our industry experts email contact@masonadvisory.com. Find out more about our services.