Insights

Insights

Industries & Services

Making AI work for service support: the chatbot opportunity

Explore how AI-powered chatbots can enhance service support, improve user experience, reduce costs, and boost efficiency across IT operations.

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Industries & Services

FinTech disruption in wealth management

Fintech is reshaping wealth management through advanced tech, digital accessibility, regulatory shifts, and wider consumer reach.

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Industries & Services

Three critical considerations for provider collaboratives in Health and Social Care

Paul Fountain-Edgar explores three key questions to consider when transforming to provider collaboratives for Integrated Care Services.

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Industries & Services

Enhancing Competitive Advantage Through IT Outsourcing in Asset and Wealth Management

Key Success Factors for IT Outsourcing for Asset and Wealth Managers

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Industries & Services

Unlocking Insights: Mason Advisory's 2024 Service Management & Sourcing trends and insights report

Analysing external feedback, offering insights on improving services, reducing costs, enhancing employee experiences, and managing risks

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Industries & Services

Transforming Wealth and Asset Management with data and analytics

Explore how data-driven insights and analytics are reshaping investment strategies, enhancing performance, and driving competitive advantage in financial services.

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