Insights

Insights

Industries & Services

Making AI work for service support: the chatbot opportunity

Explore how AI-powered chatbots can enhance service support, improve user experience, reduce costs, and boost efficiency across IT operations.

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Industries & Services

Shadow IT – A CIO’s (and CEO's) growing challenge

This insight explores how CIOs can address the rising influence of Shadow IT and reassert control across the digital landscape.

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Industries & Services

How can cost efficiency drive business transformation and ensure value creation?

Discover how a phased, unified approach to cost optimisation and reinvestment can drive growth, modernise legacy in all its dimensions, and create sustainable business value.

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Industries & Services

IT Products vs IT Services – What’s the difference?

Unpacking key differences to support better IT delivery decisions

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Industries & Services

Unlocking Insights: Mason Advisory's 2024 Service Management & Sourcing trends and insights report

Analysing external feedback, offering insights on improving services, reducing costs, enhancing employee experiences, and managing risks

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Industries & Services

Transforming Wealth and Asset Management with data and analytics

Explore how data-driven insights and analytics are reshaping investment strategies, enhancing performance, and driving competitive advantage in financial services.

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