Insights

Insights

Industries & Services

Part 3 of 3 - How digital enables growth in Insurance and the considerations required – Customer experience & digital

In the third insight on digital transformation in the insurance industry, we look at the topic of customer experience and how can digital help.

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Industries & Services

Part 2 of 3 - How digital enables growth in Insurance and the considerations required – Technology

In the second insight on digital transformation in the insurance industry, we build on the challenges and opportunities defined previously, and start to focus on what this means from a technology perspective.

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Industries & Services

Part 1 of 3 - Building Societies face a digital transformation tipping point – but where do the challenges really lie?

Customer-facing services are only successful with the right back-end planning and development. A pragmatic, culturally sensitive approach to managing the transformation ecosystem holds the key to success.

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Industries & Services

The new and improved ISO 27001 Information Security Standard; what's changed?

This updated version of ISO 27001:2022 offers welcome consolidation of existing standards, but also introduces a new controls structure that will require a thorough review of current practices to ensure your organisation is aligned.

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Industries & Services

Mason Advisory thought leadership published by Global Banking and Finance Review

Exploring the opportunity to transform compliance culture to better understand risks and opportunities, drive agile, innovative thinking, and ultimately win a bigger market share.

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Industries & Services

When did IT Change Management become change prevention?

We regularly work with clients to help their IT Change Management activities transition from Change prevention to a more flexible, lighter, customer focused, Change enablement practice that drives accountability, and objectively balances risk with reward. This article provides an insight into our recommended approach.

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