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Strategic Technology Planning for Post-acquisition Value Creation

Paul Atherton

Date:

June 2024

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key fact

The period following an acquisition is pivotal with strategic technology planning emerging as a critical lever for realising and even amplifying the investment’s value.

In the time pressured, high-stakes realm of private equity, the period following an acquisition is pivotal – with the focus shifting from potential to reality where the performances of strategic technology planning is a critical lever for realising and even amplifying an investment’s value. This planning transcends mere operational upgrades – it is about envisioning and executing technology strategies that directly bolster the bottom line, drive market differentiation, and ensure sustainable growth.

In our experience, there are a number of critical success factors or key considerations that can significantly impact value creation:

1.   Aligning Technology with Business Value Creation

Strategic technology planning begins with a clear articulation of how technology will drive specific business outcomes. This alignment is crucial because every technology investment must serve distinct business objectives — be it cost reduction, revenue growth, customer satisfaction, or compliance adherence. The most successful plans meticulously map out how each technological enhancement contributes to these goals.

To lay the foundations for success, in our experience, we would expect to see a value-chain analysis performed to identify where technology can add the most value, whether through automating operations to reduce costs, enabling data analytics to enhance decision-making, or through digital platforms that expand market reach.

2.   Comprehensive Due Diligence and Current State Assessment

Effective post-acquisition technology planning hinges on a thorough understanding of the acquired company’s existing technology landscape. This comprehensive assessment goes beyond surface-level evaluations to analyse the architectural and data integrity, scalability, and integration capabilities of current systems, alongside the compliance status of current systems.

In our experience, robust due diligence that evaluates the technological stack against best-in-class standards is a critical success factor for later success. Driving granular insight in a structured way helps in identifying not just the gaps but also hidden opportunities where technology can serve as a catalyst for transformation.

3.   Roadmapping for Integration and Scalability

Developing a strategic technology roadmap is a critical step that outlines the path from current state to desired future capabilities. This roadmap should prioritise initiatives based on their value created and risk impacts. It should also be agile enough to adapt to evolving market conditions and business priorities.

The most successful roadmaps we see include clear milestones and metrics for success in the roadmap’s delivery. Where appropriate, and drawing upon our experience in the trenches, we also advocate use of scenario planning to understand the impact of various strategic choices and to prepare for multiple future states. This ensures that the technology strategy remains robust across different potential market and business developments.

4.   Execution with Precision

The best-laid plans are only as good as their execution. Strategic technology planning must be supported by meticulous implementation that adheres to the outlined timelines, budgets, and quality expectations. Effective project management, stakeholder engagement, and change management are essential components of successful execution.

In our experience, establishing a dedicated transformation management office (TMO) that oversees all aspects of technology implementation is a critical success factor. This office should have the authority, capability, and decision-making rights to mobilise resources swiftly, manage cross-functional teams, and ensure adherence to strategic objectives.

5.   Continuous Optimisation and Agile Iteration

In today’s rapidly changing technology landscape, continuous optimisation and agility are vital. Post-implementation, technology systems should not only meet current requirements but also have the flexibility to evolve as new needs emerge.

Too often, day-to-day pressures mean we see firms give insufficient focus to implementing much-needed mechanisms for ongoing performance monitoring and feedback incorporation. This lack of focus can lead to missed opportunities for improvement and innovation, as systems stagnate and fail to keep pace with evolving business demands. In our experience, by prioritising continuous monitoring and fostering a culture of feedback, firms can ensure their technology solutions remain robust, relevant, and aligned with strategic goals as exit strategies evolve over time.

Strategic technology planning in the context of private equity value creation programmes is not merely about integrating or upgrading systems – it is about transforming these systems into strategic assets that propel the investment forward. By aligning technology initiatives closely with value creation objectives, meticulously planning and executing these initiatives, and maintaining agility in operations, private equity investors can maximise returns and position their acquisitions for long-term success. This strategic focus ensures that technology investments translate into competitive advantage, driving sustainable growth and enhancing overall investment returns.

If you would like to speak to Paul Atherton further regarding this insight, send your enquiry to contact@masonadvisory.com. 

If you want to find out more about our services, click here. 

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