Services

Operating Model & Organisational Design

From strategy to delivery, we help business and technology leaders design and deliver ambitious, yet achievable, operating models to embed digital value, grow revenue, optimise the customer experience, gain competitive advantage, and drive efficiencies across the business.

Building the right capabilities for real results, in a real-world context

Your operating model is at the core of how business and technology enables better, faster commercial performance. But, as the digital landscape evolves, with areas like cyber, data, AI and automation changing the environment, every organisation faces different operating challenges.

So, our approach is different, too. From business-critical considerations to practical implementation, we support you to not just design, but also deliver, the right, tailored operating model strategy and change roadmap, equipping IT to support the outcomes your organisation needs.

Translating the big questions into practical, deliverable business value

Our operating model specialists have many years’ experience in tackling not just the strategy, but the practical implications, of operating model transformation. We are equally equipped to work with the C-suite, technology leadership, or divisional functions, offering independent advice and pragmatic support to help you:

Address the critical questions: for example, do we have the right capabilities to deliver for the business? How – and how far – should we exploit opportunities in AI, automation and digital? Where do data and cyber fit into our mix? Mason Advisory acts as a trusted adviser, supporting you to benchmark and address the complex considerations that collectively drive digital value.

Design your optimum operating state: starting with our established expertise and fully tailoring the approach to your reality, so that you know exactly where to invest your efforts for maximum impact.

Align business and technology operating models to the business goals: ensuring that your digital and technology functions are fully geared up to support wider business delivery, efficiency, and growth.

Implement an achievable roadmap: helping you understand exactly which challenges to tackle – and in which order – to accelerate the operating model change process.

Drive digital and commercial value: from establishing technology centres of excellence and shared service efficiencies to optimising operational costs and return on investment.If you would like to speak to one of our experts, email contact@masonadvisory.com to discuss further. Find out more about our services.